Integrated neighbourhood working
31 March 2025
Building healthier communities through community-led approaches to health and wellbeing.
To succeed in improving health and wellbeing, addressing growing demand, reducing health inequalities, and addressing wider socio-economic priorities, a fundamental change in how health and care services in England work with neighbourhoods and communities is crucial.
We are delivering a programme of work with partners to advocate and help support and improve neighbourhood working.
Why this matters
In responding to worsening population health and widening health inequalities, it is crucial to create healthy places to live where people can lead good lives.
Creating the conditions that enable this – through genuine partnerships that centre on community leadership in healthcare at a hyperlocal level – is essential. This approach allows personalised care based on people’s needs, close to where they live as the norm.
Through collaboration and the joining of community and health and social care services, it becomes possible to provide effective care, build powerful preventative capacity and achieve joined up approaches across sectors – leading to better management of chronic conditions, reduced hospital admissions and improved overall health and wellbeing.
Fostering collaboration close to home across health and care services promotes knowledge sharing, joint problem-solving and innovation, which can lead to improved service delivery, staff wellbeing/retention and create opportunities for new models of care that better meet the needs of the population.
Action research
The NHS Alliance and Local Trust have joined forces to promote and test community-led approaches to health and wellbeing in some of England’s most deprived neighbourhoods.
Working together, we will broker practical partnerships between Big Local areas (150 communities across England), NHS partners and others with a stake in improving the health and wellbeing of people and places.
We will:
- build a community of local leaders, sharing learning and driving change
- find and share new evidence on the conditions for successful integrated approaches
- influence and inform systemic changes to health and care at a national and system level.
Despite the strong support across health and community sectors for a transition to neighbourhood and place-based, preventative health, we are aware that good examples of real-life practice are rare and often not new examples.
Up and down the country, community-led approaches are being delivered which can support people with better management of chronic conditions, reduce hospital admissions and improve overall health and wellbeing. But because of the infancy of the work and/or lack of national profile (as a result of its scale) there is a lack of awareness, particularly of emerging approaches.
To add to this, messaging and support with approaches to community-centred or led health and wellbeing, including the emerging work within the NHS, with particular regard to the part which integrated care systems (ICSs) and integrated neighbourhood teams play, is inconsistent and in some cases poorly understood and/or mapped.
Learning from one another is key to progress. As part of our foundational research phase, in collaboration with PPL, we found and shared new evidence on successful approaches which are at a neighbourhood-level, community-led and involve integration with statutory services.
The research included two components:
a) existing practices across ICSs
b) a case for change
Neighbourhood working in action
Neighbourhood working describes a way of working where neighbourhoods and statutory services work together to improve the health and wellbeing of their population.
Below we spotlight a selection of case studies that build a picture of the current landscape of neighbourhood working in England. Deliberately diverse, the 14 examples cover a range of different communities, geographies and ways of working. All are united by the commitment of those involved to transforming lives within local neighbourhoods and communities, through taking a different approach to improving health and wellbeing.
The case studies include system-wide approaches, reflect the potentially powerful role of primary care and general practice, show communities at the heart of change, and demonstrate the role of voluntary and community sector (VCSE) organisations.
To support those on a similar journey we have highlighted some of the key areas of focus and outcomes and included contacts for each example. If you can, please go to see these neighbourhood partnerships in action. The results are truly inspiring.
Case studies
Seacroft Local Care Partnership
Addressing socioeconomic challenges, promoting health equity and creating sustainable community support systems in Leeds.
Read more.
West End Morecambe Big Local
A resident-led initiative collaborating to build social capital and create sustainable solutions to socioeconomic challenges.
Read more.
W12 Together
Listening to communities and building social capital in West London.
Read more.
Surrey Growing Health Together
Aligning partners to improve neighbourhood health and wellbeing in Surrey.
Read more.
Community Health and Wellbeing Workers - Cornwall
Providing holistic support to areas of high deprivation in Cornwall.
Read more.
Derbyshire Integrated Neighbourhood Teams
Aligning partners in Derbyshire to tackle neighbourhood challenges and reduce demand on acute services.
HATCH Local Care Partnership (LCP)
Aligning partners to improve the health and wellbeing of residents in four Leeds neighbourhoods.
Wormley and Turnford / Broxbourne Big Local
A community-led initiative building social capital in Hertfordshire.
The Plymouth Alliance
Providing holistic support to address the complex needs of the homeless community in Plymouth.
East Staffordshire social prescribing
Using social prescribing technology for health creation in East Staffordshire.
Ways to Wellness: maternal mental health services
Maternal mental health support for new and expectant mothers.
Par Bay Big Local
Listening to communities to reduce social isolation and promote economic growth in Cornwall.
Nourishing Norfolk
Building social capital to address food insecurity in Norfolk.
Northwood Together Big Local
Listening to communities to address social, economic, and health-related challenges in Liverpool.
About the case studies
The case studies presented here demonstrate examples of neighbourhood working across England. They show the breadth of models and the diverse approaches to neighbourhood working.
We have intentionally ensured the sample is diverse, representing multiple different geographies, characteristics, methodologies and lead organisations from across England. Key characteristics of the sample of case studies are represented in these pie charts.
The case studies:
- include system-wide approaches such as that exemplified by the Leeds Care Partnership, with healthcare providers, local authorities, and community organisations collaborating based on collective responsibility for bringing together local resources and funding to achieve shared community goals.
- reflect the potentially powerful role of primary care and general practice, such as in Surrey Growing Health Together, where GPs have helped to build stronger relationships with local communities as part of expanding their roles to engage with the social determinants of health.
- show communities at the heart of change, in the community empowerment such as that exemplified by W12 Together – enabling diverse communities to have a united voice when it comes to what is happening in their neighbourhoods
- demonstrate the role of voluntary and community sector (VCSE) organisations, with grassroots leadership and community assets “Nourishing Norfolk” in a time of severe pressures on individuals, households and the services that support them.
A core reflection across all of these case studies is the impossibility of capturing the true richness and relationships that underpin them, or the impact that they are having, in a few paragraphs.
These case studies are one element of a wider research project on neighbourhood working, undertaken by PPL on behalf of the NHS Confederation and Local Trust.
All case studies are a product of interviews and the provision of further written information from representatives from each case study example in June and July 2024.
The review complements a literature review on neighbourhood working, covering key drivers, enablers and barriers.
The combined outputs help build a case for change and specific recommendations on next steps to support the spread and scaling of neighbourhood working.
Acknowledgements
We would like to thank all of those areas who gave their time to contribute their experience, learning and outcomes to the case studies detailed in the sections.
The case studies were co-developed as part of a foundational research project with Local Trust and the NHS Confederation.
A note on funding
Funding is key to all these case studies, and Big Local is a large contributor to many of the community-led examples.
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The case studies presented here rely on a diverse set of funding streams. Some are funded through PCNs, others through funding provided through the ICB budgets specifically designed to address inequalities and others still through a varied mix of funding sources
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Through Big Local, 150 areas across England were enabled to create lasting change in their neighbourhoods over 10 to 15 years, through grants of just over £1m each.
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Designed from the outset to be radically different from other funding programmes, at the heart of Big Local is a vision of community development that champions resilient, dynamic, asset-rich neighbourhoods, making their own decisions on what is best for their area.
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The impact of Big Local has been large, it has served to re-invigorate and extend the impact of existing community schemes or lead to the establishment of completely new initiatives in an area. All Big Local funds were targeted to improve the health and wellbeing of the most deprived neighbourhoods
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Community led examples in particular are likely to rely on several different funding sources. This can lead to high levels of managerial and administrative work to maintain and report on several different funding streams
Neighbourhood Health Community of Practice
We have created a Community of Practice (COP) for neighbourhood working. As part of this programme, we facilitate Action Learning Sets (ALS) for health and care leaders across the country who play a role in the development of neighbourhood working in community care.
The COP is formed of those leading on the development of neighbourhood health at Place, community provider and PCN level and wanting to develop their leadership skills. The action learning sets bring together colleagues at a similar leadership level and who are leading on establishing and developing neighbourhood working programmes locally.
The recruitment period for this has now closed but please do register for updates on our Neighbourhood Working programme to be kept up to date with any future offers.
We’re delighted that Accurx has joined us as a partner on these communities.
What is an action learning set?
The Action Learning methodology is a collaborative approach to supporting individual problem solving, reflective learning, sharing and leadership development. Typically, ALS’ consist of 4-6 sessions and have 8-10 participants.
Action Learning supports a continuous process of learning and reflection based on the relationship between reflection and action.
What do I need to maximise the value of joining an ALS?
- Be committed to professional and leadership development
- Have a specific ‘real life’ challenge or problem, relating to INW
- Thrive through peer-to-peer learning, supporting fellow participants
What benefits might I get from joining an ALS?
- Gain time and space for deep thinking and learning
- Develop relationships with like-minded peers, supporting each other to solve problems and hold each other accountable
- Become able to move from insight into action
- Grow your confidence as a leader and self-awareness
- Gain skills to carry with you in the future
Goals for the community of practice
- Feel better equipped to lead and deliver neighbourhood healthcare.
- Participants will gain the skills, capabilities and confidence to enable local shifts in healthcare closer to communities.
- NHS teams feel better connected to others in their neighbourhood, creating more productive and quality services for people.
- The COP will act as a trial for longer term approaches, which we may use for future influencing work.
Related resources
- Insights
Neighbourhood Health Centres Guidance for regions and ICBs: what you need to know
17 Apr 2026Key points from the guidance and our analysis of what it means for integrated care boards and NHS England regions.
Neighbourhood health
NHS architecture
- Report
The 24/7 neighbourhood mental health pilot sites
26 Mar 2026A summary of the different pilots, the themes they share and what is needed to sustain community transformation.
Neighbourhood health
Mental health
Community
Cross-sector partnerships
ReportDelivering the neighbourhood health service: estates
11 Mar 2026Submission by the NHS Confederation and NHS Providers to the Health and Social Care Select Committee's inquiry on neighbourhood estates.
Health inequalities
Community
Neighbourhood health
NHS architecture
- Report
Mobilising the neighbourhood model of care for Northern Ireland - NICON webinar report
2 Mar 2026Summary of NICON's recent webinar on moving toward a neighbourhood model of care in Northern Ireland.
Neighbourhood health
InsightsThere is no neighbourhood health model without community pharmacy
5 Feb 2026Pharmacies are vital for the successful implementation of a neighbourhood health service, writes Amit Patel.
Community
Neighbourhood health
NHS architecture
- Report
Reducing inappropriate out of area placements in mental health services
16 Dec 2025In this report we highlight the impact of inappropriate out of area placements on patients, families and the system, with examples of where they are being reduced and avoided.
Mental health
Community
Neighbourhood health
Integration
