Critical to care: the role of community interest companies in health and care

An in-depth look at the role and value of community interest companies in the health and care sector, and the challenges they face.

  • Community

Download the briefing $Critical To Care Role Community Interest Companies 801.9 kB

Key points

  • Community interest companies (CICs) are a unique and adaptable partner to the NHS, playing an important role in the delivery of health and care services to local communities. However, at present, they are being held back by limited understanding of their organisational form, alongside a lack of focus and appreciation at a national level of the importance of community health services. 
  • This briefing provides an overview of their role and contribution to health and care. It is based on research and interviews with a range of CIC leaders delivering community health, mental health and primary care services.
  • Leaders were asked to give their views on the opportunities and challenges that CICs currently face, alongside a vision for the role CICs can play in future system transformation. This briefing captures the key issues and themes that arose and identifies the innovative ways in which CICs are delivering services. 
  • National and local partners should consider their engagement and relationships with these organisations to ensure they are a key part of new models of care and remain at the forefront of innovative service provision.