Event insights: The role of leadership skills and behaviours in improvement
22 October 2025
Our webinar on how behavioural approaches and systems thinking can support leaders to deliver improvement programmes.
Improvement
Speakers
- Emma Fulton – Senior Policy and Delivery Manager, NHS Confederation
- Emma Spencer – Leadership Development and Delivery Manager, NHS Confederation
- Dr Mark Buchanan – Emergency Medicine Consultant, Wirral University Teaching Hospital NHS Foundation Trust
- Ian Callaghan – Lived Experience Programme Manager, Rethink Mental Illness
- Frances Igbonwoke – Mental Health Improvement Advisor, NHS England
This webinar covered
- How behavioural approaches and systems thinking can support leaders through change.
- Strategies to strengthen leadership capability, build resilience, and foster collaboration to deliver sustainable transformation.
This session formed part of our Interface Improvement Programme, which was being jointly delivered by the NHS Confederation and NHS England's National Mental Health Improvement Support Team.