The future of public and patient engagement
Overview
With proposed reforms in the Health Bill, including the abolition of Healthwatch, the transfer of local Healthwatch functions and a stronger focus on strategic commissioning, integrated care boards (ICBs) are facing significant changes in how they engage with patients and communities.
This webinar will explore emerging approaches to engagement, share practical examples from across the NHS and discuss how meaningful public involvement can be embedded in strategic commissioning despite resource pressures.
Why this matters
Patient and public engagement is central to effective strategic commissioning, helping ICBs understand need, improve services and address health inequalities. However, organisational change, financial pressures and proposed reforms to patient and public voice arrangements are reshaping how this function is delivered, creating a need for practical learning on how meaningful engagement can be sustained.
What we'll cover
The webinar will provide an opportunity for members to explore how organisational change, financial pressures and potential new responsibilities are shaping patient and public engagement.
The session will:
- Explore how ICBs are adapting engagement functions within evolving operating models.
- Consider the implications of proposed changes to Healthwatch arrangements.
- Share practical examples of effective engagement approaches.
- Identify common challenges and support needs to inform future NHS Alliance activity.
Featuring two member case studies and facilitated discussion, the webinar will enable participants to share experiences, learn from peers and strengthen their approach to delivering effective engagement in a changing landscape.
Key takeaways
The webinar will support you to deliver effective patient and public engagement in a changing policy and organisational landscape, ensuring ICBs can maintain strong patient and public voice arrangements, meet their statutory duties and embed engagement within strategic commissioning.
You'll leave with:
- An increased awareness of emerging policy developments and their implications for engagement.
- An improved understanding of how other organisations are adapting engagement approaches within strategic commissioning models.
- Greater confidence in maintaining meaningful engagement despite resource pressures.
Speakers

Jamie Keddie
People and Communities Participation Lead
NHS England

Anu Singh
Chair
NHS Black Country Integrated Care Board
How to book
Please book using the button at the top of this page.
Who should attend
This event will be of particular relevance to:
- ICB Strategy Directors
- Directors of Communications and Commissioning Directors alongside provider strategy and communications leads
Wider participation encouraged from ICB and provider executive and senior leaders responsible for public involvement, patient experience, transformation and strategic commissioning.